Last updated 07 December 2017

Folk and the website are operated by eFounders.

Privacy matters to eFounders and we strive to ensure that our security policies respect and protect your privacy and are in strict compliance with the data privacy laws in effect.

This Privacy Policy describes our rules on managing, processing and storing personal data submitted in the context of our services. The term “personal data” refers to all information pertaining to a private person, not his or her company or commercial entity.


In submitting your personal data to Folk, you accept that Folk may gather and/or process, store and use this data in accordance with the rules set forth below.

Personal data collected

  1. Identity of the data collector

Personal data are collected on our website by eFounders SA, a company registered in Belgium under number 0833.922.163 and headquartered at Place Flagey 7, 1050 Brussels.

2. Data collected

Folk collects and processes the following data: email, first name, last name, public internet profile, or any other data that you provide to us. The data imported from third party services is also stored in order to operate the service properly. The data submitted via Folk's Website and/or via Folk’s services should not include any sensitive personal data, such as Government identifiers (i.e. social security, driving licence, or taxpayer identification numbers), credit card or personal bank card numbers, medical records or particulars connected with applications for care or treatment associated with private individuals.

Google user data

The data Folk collects includes your Google user data, which we access through Google's IMAP service, Google Contacts' API and the Gmail API. Folk can view your contacts, read, send, delete and manage your emails. We however do not intend to send, delete or manage your emails, only to view your contacts and read your emails. You can decide whether you share with your team your contacts and your email interactions. Under no circumstance will Folk share your Google user data outside of your team in Folk, or outside of Folk other than in the circumstances described in this policy. The Google user data is subject to our privacy policy in its entirety as all personal data collected by Folk.

3. Recipients of your data

Personal data pertaining to you collected on the Website are destined for Folk’s own use. They may be forwarded to Folk's partners so that Folk may obtain assistance in the context of carrying out its services.

Folk does not sell or rent your personal data to third parties for marketing purposes whatsoever.

In addition, Folk does not disclose your personal data to third parties, except if:

1. you (or your account administrator acting on your behalf) requests or authorises disclosure thereof;

2. the disclosure is required to process transactions or supply services which you have requested;

3. Folk is compelled to do so by a government authority or a regulatory body, in the case of a court order, a summons to appear in court or any other similar requisition from a government or the judiciary, or to establish or defend a legal application; or,

4. the third party is acting as an agent or subcontractor of Folk in the carrying out of services (for example: Folk uses the services of a telecommunications company).

4. Purpose

The principal purpose of collecting your personal data is to offer you a safe, efficient and personalised experience. To this end, you agree and accept that we may use your personal data to:

Newsletter and marketing emails

You are able to unsubscribe from newsletters and marketing emails by following the “unsubscribe” links included in every email we send. You can also contact us directly at:

1. Email tracking

Without systematically doing so, we may analyse and track the click rates and the number of emails we send you which you open to assess performance rates on our emailing campaigns.

2. Your rights

You have a right of access, correction and removal of your personal data which you may exercise by emailing Folk at the following address: Your requests will be processed within 30 days.

3. Cookies/Tracking uses cookies to enhance your visit to the website, to remember the technical choices made (such as a language choice, newsletter, etc.), and to display more relevant services and offers to you. If you wish to view the Website properly, you are recommended to ‘allow’ cookies. However, if you would prefer not to, you are at liberty to switch off cookies.The cookies that we use are secure. The information that we gather using cookies helps us to detect any errors or to enable you to view specific services that we believe may be of interest to you. It is possible that we will store information that is directly related to you. We may also use cookies from carefully selected partners with which we work and which advertise our services or content at their website.

Data retention collects data for the requirements of carrying out its contractual obligations and retains the same in active databases so long as you are a customer of and use the services of (the contract binding us has not been terminated) or as the case may be, to the extent the data has surpassed 10 gigabytes in volume, and in accordance with the current regulations in effect.

Nevertheless, Folk in no way undertakes to store this data indefinitely. You are able to access some of the data so long as you hold an active account with us and for a period that varies depending on the type of data concerned. The data may be deleted at any time in accordance with the provisions set forth above.

Changes to our Privacy Policy

Folk reserves the right to update this Privacy Policy, in particular pursuant to any changes made to the laws and regulations in effect. Any modifications made will be notified to you via our Website or by email, to the extent possible, thirty (30) days at least before any changes come into effect. We would recommend that you check these rules from time to time to stay informed of our procedures and rules relating to Personal Information.

Contact us

Any query relating to this Privacy Policy should be made to Folk directly by email to:

or by letter to:

Folk - eFounders SA

Attn : Privacy Policy

9 rue Ambroise Thomas

75009 Paris